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14 CFR Ch. I (1–1–18 Edition) 

§ 135.619 

§ 135.619

Operations control centers. 

(a)  Operations control center. After 

April 22, 2016, certificate holders au-
thorized to conduct helicopter air am-
bulance operations, with 10 or more 
helicopter air ambulances assigned to 
the certificate holder’s operations 
specifications, must have an operations 
control center. The operations control 
center must be staffed by operations 
control specialists who, at a min-

(1) Provide two-way communications 

with pilots; 

(2) Provide pilots with weather brief-

ings, to include current and forecasted 
weather along the planned route of 

(3) Monitor the progress of the flight; 


(4) Participate in the preflight risk 

analysis required under § 135.617 to in-
clude the following: 

(i) Ensure the pilot has completed all 

required items on the preflight risk 
analysis worksheet; 

(ii) Confirm and verify all entries on 

the preflight risk analysis worksheet; 

(iii) Assist the pilot in mitigating 

any identified risk prior to takeoff; and 

(iv) Acknowledge in writing, speci-

fying the date and time, that the pre-
flight risk analysis worksheet has been 
accurately completed and that, accord-
ing to their professional judgment, the 
flight can be conducted safely. 

(b)  Operations control center staffing. 

Each certificate holder conducting hel-
icopter air ambulance operations must 
provide enough operations control spe-
cialists at each operations control cen-
ter to ensure the certificate holder 
maintains operational control of each 

(c) Documentation of duties and respon-

sibilities.  Each certificate holder must 
describe in its operations manual the 
duties and responsibilities of oper-
ations control specialists, including 
preflight risk mitigation strategies and 
control measures, shift change check-
list, and training and testing proce-
dures to hold the position, including 
procedures for retesting. 

(d)  Training requirements. No certifi-

cate holder may use, nor may any per-
son perform the duties of, an oper-
ations control specialist unless the op-
erations control specialist has satisfac-

torily completed the training require-
ments of this paragraph. 

(1)  Initial training. Before performing 

the duties of an operations control spe-
cialist, each person must satisfactorily 
complete the certificate holder’s FAA- 
approved operations control specialist 
initial training program and pass an 
FAA-approved knowledge and practical 
test given by the certificate holder. 
Initial training must include a min-
imum of 80 hours of training on the 
topics listed in paragraph (f) of this 
section. A certificate holder may re-
duce the number of hours of initial 
training to a minimum of 40 hours for 
persons who have obtained, at the time 
of beginning initial training, a total of 
at least 2 years of experience during 
the last 5 years in any one or in any 
combination of the following areas— 

(i) In military aircraft operations as 

a pilot, flight navigator, or meteorolo-

(ii) In air carrier operations as a 

pilot, flight engineer, certified aircraft 
dispatcher, or meteorologist; or 

(iii) In aircraft operations as an air 

traffic controller or a flight service 


Recurrent training. Every 12 

months after satisfactory completion 
of the initial training, each operations 
control specialist must complete a 
minimum of 40 hours of recurrent 
training on the topics listed in para-
graph (f) of this section and pass an 
FAA-approved knowledge and practical 
test given by the certificate holder on 
those topics. 

(e)  Training records. The certificate 

holder must maintain a training record 
for each operations control specialist 
employed by the certificate holder for 
the duration of that individual’s em-
ployment and for 90 days thereafter. 
The training record must include a 
chronological log for each training 
course, including the number of train-
ing hours and the examination dates 
and results. 

(f)  Training topics. Each certificate 

holder must have an FAA-approved op-
erations control specialist training 
program that covers at least the fol-
lowing topics— 

(1) Aviation weather, including: 
(i) General meteorology; 
(ii) Prevailing weather; 

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